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Superior Triple Flame Series Rugged Stack 30" Concrete Vent Free Gas Log Set d19.3 Available in Charcoal 1200H LP UPB G9B F01 NS Available in Charcoal Models 24" Frequently Asked Questions Also listed for use in vented fireplace applications (requires damper clamp sold separately)
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for Superior Triple-Flame Series Rugged Stack 30" Concrete Vent-Free Gas Log Set d19.3 Available in Charcoal 1200H - LP - UPB - G9B - F01 - NS
What should I check before applying store credit to an order?
Do not assume another person's credit can be transferred freely. Ask about unclear restrictions before submitting the purchase.
What should I clarify when I need a purchase by a particular date?
Ask about an unclear status before submitting a time-sensitive order. Allow for any stated steps needed after the product is provided.
How can I update feedback after a purchase issue is resolved?
Describe what changed after the seller addressed the issue. Do not claim a result you have not personally verified.
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