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Type firstDescription
Empire 18" Stone River Multi Sided Ceramic Fiber Vent Free Log Set contour burner Finish Powder Coated 1200H LP UPB G9B F01 NS Finish Powder Coated If you do not use the original system supplied by the manufacturer All vent free parts carry a five year limited warranty with a 5 year limited labor warranty All remote controls carry a one year limited parts warranty
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for Empire 18" Stone River Multi Sided Ceramic Fiber Vent-Free Log Set contour-burner Finish Powder Coated 1200H - LP - UPB - G9B - F01 - NS
What should I check before applying store credit to an order?
Do not assume another person's credit can be transferred freely. Ask about unclear restrictions before submitting the purchase.
What should I clarify when I need a purchase by a particular date?
Ask about an unclear status before submitting a time-sensitive order. Allow for any stated steps needed after the product is provided.
How can I update feedback after a purchase issue is resolved?
Describe what changed after the seller addressed the issue. Do not claim a result you have not personally verified.