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Empire Vail 26" 10,000 BTU Millivolt Control With On Off Switch and Contour Burner, Natural Gas Vent Free Deluxe Fireplace 72in 24" Royal English Oak Gas 1200H LP UPB G9B F01 NS 24" Royal English Oak Gas Log Set which keeps it clean and free of dirt and any debris There is a rating plate attached to the valve of your appliance that will have the model and serial number information Platinum Embers and Ember Kit
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for Empire Vail 26" 10,000 BTU Millivolt Control With On/Off Switch and Contour Burner, Natural Gas Vent Free Deluxe Fireplace 72in 24" Royal English Oak Gas 1200H - LP - UPB - G9B - F01 - NS
What should I check before applying store credit to an order?
Do not assume another person's credit can be transferred freely. Ask about unclear restrictions before submitting the purchase.
What should I clarify when I need a purchase by a particular date?
Ask about an unclear status before submitting a time-sensitive order. Allow for any stated steps needed after the product is provided.
How can I update feedback after a purchase issue is resolved?
Describe what changed after the seller addressed the issue. Do not claim a result you have not personally verified.