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Napoleon Elevation X 36" Electronic Ignition, Natural Gas Direct Vent Fireplace d15.81 Item Number FRW118 Product Type 1200H LP UPB G9B F01 NS Item Number FRW118 Product Type Gas Log Set Fuel Type Gas Size 18" glass embers clear The safety screen cannot be removed from the unit eFIRE Controller
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for Napoleon Elevation X 36" Electronic Ignition, Natural Gas Direct Vent Fireplace d15.81 Item Number FRW118 Product Type 1200H - LP - UPB - G9B - F01 - NS
What should I check before applying store credit to an order?
Do not assume another person's credit can be transferred freely. Ask about unclear restrictions before submitting the purchase.
What should I clarify when I need a purchase by a particular date?
Ask about an unclear status before submitting a time-sensitive order. Allow for any stated steps needed after the product is provided.
How can I update feedback after a purchase issue is resolved?
Describe what changed after the seller addressed the issue. Do not claim a result you have not personally verified.